IT Operation Manager

Grafton Slovakia, s.r.o.

Miesto práce
Celé slovensko, Košický kraj, Košice
Pracovná oblasť
Informatika - software, Informatika - správa systémov
Zmluvný vzťah
Pracovná zmluva
Typ úväzku
Práca na plný úväzok
Druh pracovného pomeru
Informatika - software, Informatika - správa systémov
Ponúkaný plat
1 000 - 2 000 EUR / Mesiac
Požadované vzdelanie
Stredoškolské s maturitou
Náplň práce
- Mediator between customer and Service Delivery Management
- Responsible for delivery of agreed services
- Responsible for KPIs, SLAs and OLAs of the service
- Responsible for service chains of service
- Responsible for technical content
- Performance and quality monitoring
- Defining requirement for the Technical Team
- Process improvement proposition and implementation
- Creating budgets
- Reviewing financial data
- Improving financial effectiveness of the service chain
- Customer support
- Reporting to the Service Delivery Management
Požadujeme
- IT education or good IT overview
- Fluent in English language and
- Fluent in German language
- Relevant experience: at least 3 years
- Experience with management is an advantage
- Strong soft skills
- Ability to take responsibility
- Flexibility
- Personality driven by results
- Stress resistance
- Teamplayer
Benefity
Salary: 1000 € as guaranteed minimum (varies depending on experience of candidate) + variable part and benefits
Company offers real challenges, a lot of work, an above average compensation and benefits package, good career development possibilities in an international environment, they can offer fun and fully contribute to the success of young, dynamic and competent team members.
Kontakt
Grafton Slovakia, s.r.o.
Murgašova 3, Košice, Slovensko
Kontaktná osoba: kosice@grafton.sk