Shift your customer service experience to the BANKING area!

Grafton Slovakia, s.r.o.

Miesto práce
Celé slovensko, Bratislavský kraj, Bratislava
Pracovná oblasť
Administratíva, Bankovníctvo, Ekonomika a financie, Služby
Zmluvný vzťah
Pracovná zmluva
Typ úväzku
Práca na plný úväzok
Druh pracovného pomeru
Administratíva, Bankovníctvo, Ekonomika a financie, Služby
Ponúkaný plat
1 200 - 1 400 EUR / Mesiac
Požadované vzdelanie
Stredoškolské s maturitou, Vysokoškolské II. stupňa
Náplň práce
Do you want to actively use the GERMAN and ENGLISH language on a daily basis and take advantage of your customer support experience? Is building and maintaining customer relationship your specialty? So, if you want to help corporate clients to set up their banking accounts, fell free and apply for this JOB possition!
In the position you will be responsible for:
- Taking care for the assigned portfolio of corporate clients and creating a long-term relationship with the client
- Communication with clients in Europe in GERMAN and the ENGLISH language
- Professional advice on products and services
- Technical support for new application issues (after thorough comprehensive training)
- Work in the internal system and ad-hoc administrative tasks associated with support
Požadujeme
If you are suitable candidate sent us your CV and It will be pleasure for us to meet you!
- You have active of ENGLISH and GERMAN language knowledge that you will use for telephone and email communication with clients in banking area
- Customer service experience - min. 6 months is a MUST
- Previous experience from the banking environment and knowledge of products will be your advantage
- Very good communication skills, client access, empathy and flexibility
- Basic user knowledge of MS Office (Outlook, Excel, Word, PowerPoint) for occasional use
Benefity
- Sick days
- Meal vouchers contribution
- Cafeteria
- Referral bonus
- Child birth and wedding bonus
- Home office
- Language courses and various trainings
- Family and sport day
Kontakt
Grafton Slovakia, s.r.o.
Nám SNP 1, Bratislava, Slovensko
Kontaktná osoba: info@grafton.sk