Customer Representative with Dutch language

Grafton Slovakia, s.r.o.

Miesto práce
Celé slovensko, Bratislavský kraj, Bratislava
Pracovná oblasť
Cestovný ruch
Zmluvný vzťah
Pracovná zmluva
Typ úväzku
Práca na plný úväzok
Druh pracovného pomeru
Cestovný ruch
Ponúkaný plat
1 350 - 1 450 EUR / Mesiac
Požadované vzdelanie
Vysokoškolské I. stupňa
Náplň práce
Can you speak Dutch but cannot find an interesting job? Join BENELUX team and support Dutch speaking stakeholders.
Who can be your stakeholder? It can be a representative of a global company or a person just like you who needs to know where is their order, or one needs to change an address. You will work with an internal system daily where you have all the necessary information regarding orders, delivery times, addresses, products, etc. and you will also communicate with delivery company if necessary.
Part of your job will also be management of faulty orders or returns and you will cover end to end return process until the point when a customer is notified of a solution.
Požadujeme
As a customer representative you need to speak Dutch fluently and your written skills need to be advanced as well. English is an internal communication language so your English needs to be on an upper- intermediate (B2) level so you have no difficulties communicating and understanding communication within the company.
The position is suitable for a fresh graduate of minimum bachelor degree or you need to have at least one year of relevant experience (receptionist, customer care agent, cash collection or similar).
If you are flexible, communicative and eager to help your stakeholders do not hesitate to contact us.
Benefity
The company offers benefits as addition to fixed salary, such as yearly financial bonus, fully covered meal vouchers and more.
Kontakt
Grafton Slovakia, s.r.o.
Nám SNP 1, Bratislava, Slovensko
Kontaktná osoba: info@grafton.sk