Hire to Retire Leader (SSC Environment)

Responsibilities:
- Lead projects on scope increase, transitions and new process implementation in the Hire to
Retire department of the Service center
- Represent Hire to Retire in communication with Partners in Countries, drive projects on
process standardization, improvements and scope increase
- Ensure smooth overtaking and operation of newly transferred processes, so that process designs are consistent with best practice and driving of all projects assigned to HR operations team
- Responsibility for budget proposal and follow up, full ownership of labor costs and related
expenses for the team
- Maintain Service Level Agreements with customers and supervise Standard Operating
Procedures for the services provided
- Monitor and execute internal control procedures to comply with internal/external audit
requirements. Full ownership for compliance in the team.

The candidate should be:
- Minimum 3 year’ experience in managing large teams (ideally 40+ or several First Line - Managers)
- Minimum 5+ years’ experience with complex HR processes- from payroll, through recruitment to learning and development agenda
- Minimum 3+ year’s BPO or SSC background is a must
- Advanced level of English
- Willing to travel to Košice occasionally