Customer care Polish speakers wanted for NEW COMPANY

Grafton Slovakia, s.r.o.

Miesto práce
Celé slovensko, Bratislavský kraj, Bratislava
Pracovná oblasť
Cestovný ruch
Zmluvný vzťah
Pracovná zmluva
Typ úväzku
Práca na plný úväzok
Druh pracovného pomeru
Cestovný ruch
Ponúkaný plat
1 200 - 1 300 EUR / Mesiac
Požadované vzdelanie
Stredoškolské s maturitou, Vysokoškolské II. stupňa
Náplň práce
A NEW international service provider is hiring highly customer- oriented people in order to support their client through customer service.
This job comes in two major forms: it consists of certain level of communication with customers but also analyzing owner experience and undertaking steps to avoid negative feedback.
You will:
- Ensure operational efficiency and effectiveness towards international clients
- Be a pro-active member of the customer care team
- Managing customer support processes with external clients
- Handling incoming calls and solving cients´ questions regarding their products
- Strive for First Contact Resolution and resolve customer queries
Does this sound intriguing? We would love to consider you for the role, if you meet just these 3 criteria:
- You can speak English well, however, POLISH is the primary language for this job (C1)
- You are able to effectively build professional relationships with customers and you are determined to improve their experience
- You enjoy communication and you are a problem solver
- Commuting Allowance
- Restaurant Allowance/Card/Vouchers
- Bridge days
- 5 sick days
- Paid sick leave
- Flexible HO
...and more (all benefits will be specified during the interview with client)
Grafton Slovakia, s.r.o.
Nám SNP 1, Bratislava, Slovensko
Kontaktná osoba: