Customer care Polish speakers wanted for NEW COMPANY

A NEW international service provider is hiring highly customer- oriented people in order to support their client through customer service.
This job comes in two major forms: it consists of certain level of communication with customers but also analyzing owner experience and undertaking steps to avoid negative feedback.
You will:
- Ensure operational efficiency and effectiveness towards international clients
- Be a pro-active member of the customer care team
- Managing customer support processes with external clients
- Handling incoming calls and solving cients´ questions regarding their products
- Strive for First Contact Resolution and resolve customer queries

Does this sound intriguing? We would love to consider you for the role, if you meet just these 3 criteria:
- You can speak English well, however, POLISH is the primary language for this job (C1)
- You are able to effectively build professional relationships with customers and you are determined to improve their experience
- You enjoy communication and you are a problem solver

- Commuting Allowance
- Restaurant Allowance/Card/Vouchers
- Bridge days
- 5 sick days
- Paid sick leave
- Flexible HO
...and more (all benefits will be specified during the interview with client)