Escalation manager for international company

Manpower Slovensko, s.r.o.

Miesto práce
Bratislava
Pracovná oblasť
Administratíva, Manažment, Služby
Zmluvný vzťah
Pracovná zmluva
Typ úväzku
Práca na plný úväzok
Druh pracovného pomeru
Administratíva, Manažment, Služby
Požadované vzdelanie
Stredoškolské s maturitou, Nadstavbové/vyššie odborné vzdelanie, Vysokoškolské I. stupňa
Náplň práce

- Tracking escalated Sales' Access Pricing requests
- Acting as gatekeeper for the incoming Sales requirements, assessing them
- Providing guidance to the requestors and supporting sales
- Reviewing all inquiries in order to enable their ex post assessment and consequent improvement
- Improving overall process in order to eliminate causes of the sales escalations

Profil kandidáta

- Previous experience in Customer Support or Sales
- Effective communication skills in professional level
- Stress resistant
- Ability to multitask
- Time flexibility - EMEA office hours and occasional overtimes needed
- Fluent in English

Kontakt
Manpower Slovensko, s.r.o.
Slovensko
Kontaktná osoba: Simona Nováková