As Customer Servises Coordinator in 50%
- Receives and executes customer orders, queries and claims related to ordered units or products received electronically
- Maintains relationships with assigned customers by understanding, anticipating
- Maintains relationships with the sales representatives of assigned commodities
- Identifies problems to improve customer service and customer satisfaction level
- Responsible for request recording and chronological registration of events and procedures
- Works with internal database system and performs general administration tasks
As Sales Services Coordinator in 50%
- Provide centralized administrative support in New item activation, New product addition.
- Receive the requests and initiate the internal process.
- Track process status, be responsible for approval process flow checking and proactively communicate with approver.
- Inform requestor when process is completed