Join us as Player Support with German language

Manpower Slovensko, s.r.o.

Miesto práce
Bratislava
Pracovná oblasť
Administratíva, Manažment, Služby
Zmluvný vzťah
Pracovná zmluva
Typ úväzku
Práca na plný úväzok
Druh pracovného pomeru
Administratíva, Manažment, Služby
Ponúkaný plat
1200€
Požadované vzdelanie
Stredoškolské s maturitou, Nadstavbové/vyššie odborné vzdelanie, Vysokoškolské I. stupňa
Náplň práce

Would you like to switch your hobby into a paid job? Do you want to be part of a gaming community and see what's going on behind the scene? If so, we have a vacancy for you where you can use your gaming experience, skills and passion and be part of a team who provide advice and support to the gaming community for one of the largest game producers in the world. You will be amongst the first ones to learn about upcoming games by putting your hands on them in our established gaming room – at work!


Now let's see what your tasks will look like:
• Resolving PC/Console gaming issues by providing solutions to the gamer's cases via email
• Providing accurate, valid and complete troubleshooting by applying your skills, experience and technical ability
• Communicating with gamers in a professional manner, taking ownership of their cases, and delivering an exceptional experience with every interaction
• Contributing positively towards the achievement of individual and team performance targets, Service Levels, and Customer Satisfaction Surveys
• Learning and gaining knowledge of our client's products and processes
• Supporting extended teams, new projects and the wider business needs as and when required

Profil kandidáta

English - Upper intermediate (B2)
German - Advanced (C1)


Active gamer experience and be familiar with both PC and Console gaming – IDEALLY
Be proficient in troubleshooting technical issues in Hardware/PC/Console environment
Good understanding of social media activities, Facebook, Twitter, YouTube, and Gaming Forums/Communities
Friendly personality, be a team player and customer orientated
Positive attitude, be self-motivated and proactive

Ponúkame

• A bright, modern and exciting place to work, with excellent staff facilities. Fancy coming to work on a bicycle? No problem! We have a shower facility and bike stands in the building
• Gaming room with newest technology and games
• Voluntary Medical plan, Life insurance
• 100% sick leave reimbursement
• Extra days of paid holidays and paid leave above statutory minimum
• Annual reward, recognition events
• Supportive Team who help each other and various events (Bowling, Volleyball tournaments, Christmas party, Secret Santa, Healthy breakfast and many more)
• Relocation bonus 600€ ( paid in first salary )

Kontakt
Manpower Slovensko, s.r.o.
Slovensko
Kontaktná osoba: Mária Ivanovičová