Service Delivery Coordinator

Manpower Slovensko, s.r.o.

Miesto práce
Bratislava
Pracovná oblasť
Administratíva, Obchod
Zmluvný vzťah
Pracovná zmluva
Typ úväzku
Práca na plný úväzok
Druh pracovného pomeru
Administratíva, Obchod
Ponúkaný plat
1600€/brutto
Požadované vzdelanie
Stredoškolské s maturitou, Nadstavbové/vyššie odborné vzdelanie, Vysokoškolské I. stupňa
Náplň práce

To provide support on a number of services initiatives including reporting, process improvements, documentation and being a member of WW project team.


* Process improvement: * Work with key stakeholder on understanding of existing processes * Gather requirements for improvements from internal and external customers * Scope and develop process documentation


* Reporting: * Understand Key Services Performance Indicators * Pull raw data from various resources and compile aggregated reporting * Share reports on regular basis * Assist other team members with reports on demand or related documentation


* Support various Services Programs and Initiatives: * Understand a scope of various services initiatives and provide support to Service Delivery Manager to drive KPIs Support clients Business partners with swift communication and helping to address queries


* Project Management Support: * Be member of a wider virtual team supporting them with providing necessary inputs and documentation * Track, document and drive agreed tasks


* Collaboration: * Internal customers (Services, Sales, Managers) * External customers (Business partners) * Cross functional and cross border communication (conference calls, emails, meetings)


Contract for 1 year/1 year prolongation

Profil kandidáta

- English - Advanced (C1)
- Technical thinking
- Good Analytical skills, good with numbers
- Ability to understand, scope and draft workflow and processes
- Ability to effectively interact and communicate with international team
- Good presentation, communications and interpersonal skills
- Proficient in Microsoft office programs and PC technologies
- Advanced in MS Excel

Ponúkame

- sick days
- bonus vacation days

Kontakt
Manpower Slovensko, s.r.o.
Slovensko
Kontaktná osoba: Mária Ivanovičová