Customer Service Supervisor

Manpower Slovensko, s.r.o.

Miesto práce
Bratislava
Pracovná oblasť
Administratíva, Manažment, Obchod, Služby
Zmluvný vzťah
Pracovná zmluva
Typ úväzku
Práca na plný úväzok
Ponúkaný plat
from 1600 depending on the seniority of the candid
Požadované vzdelanie
Stredoškolské s maturitou, Nadstavbové/vyššie odborné vzdelanie, Vysokoškolské I. stupňa
Náplň práce

Your main duties will be:
- managing and developing the daily running of the team of approx. 20 people
- running of daily operations including resource planning
- coordinating daily activities of the team in order to ensure the productivity and quality targets
- handling the most complex customer complaints or enquires, urgencies
- identifying issues/process improvements areas of responsibility to improve customer experience and productivity

Profil kandidáta

- at least 2 years in Customer Service
- good communication and organization skills
- strong people manager
- fluent English
- leadership and people management (min. team of 10)

Ponúkame

- flexible working hours
- extra holidays
- teambuilding activities
- contribution to courses
- meal vouchers ( €4 monthly cca €80)
- multisport - contribution to sport activities

Kontakt
Manpower Slovensko, s.r.o.
Slovensko
Kontaktná osoba: Barbora Doubravová