We are looking for an experienced Retail Account Manager with fluent English and German who will be responsible for the support and to help Vendors be successful.
Your main duties will be:
* cooperating with Vendors, providing them full support regarding complex problems
* to deliver timely, accurate and professional service to all vendors
* regular communication and collaboration with other departments regarding all related issues
* phone and email communication with different departments, vendors, employees, utilizing a wide variety of software tools to navigate vendors accounts, research, and review policies and communicate effective solutions